Due to security reasons, we employ complex user authentication procedures. As a result you can't retrieve the old password. If you want to reset your password, please enter the email address you used for registration on MolPort. The password will be reset and emailed to you.
If your email address has changed, please contact Technical Support and provide your private key generated when cutomer account was created.
To ensure that you receive our emails, please, add either the e-mail address email@example.com or our domain name @molport.com to the Safe Senders List. (Instructions for Outlook, Gmail, Yahoo!)