Privacy Policy


This Privacy Policy describes how MolPort collects, uses and discloses information, and what choices you have with respect to the information. We are committed to safeguarding the privacy of our website visitors. This policy defines how we will treat your personal information.


1. Applicability of this Privacy Policy

This Privacy Policy applies to the MolPort.com platform, including other MolPort websites, and other interactions (e.g., customer service inquiries, conference calls, phone calls, etc.) you may have with MolPort. If you do not agree with the terms, do not access or use our services, websites or any other aspect of MolPort's business.


2. What information we collect or receive?

We may collect, receive, store and use the following of your data in numerous ways:

    a) information about your computer and about your visits to and use of the MolPort website, such as your Internet Protocol (IP) address, geographical location, browser type and settings, referral source, length of visit and number of page views;

    b) information that you provide to us for creating your registered profile (including, but not limited to your title, first name, middle name, last name, email address, etc.);

    c) information relating to any proposed or actual sales or purchases of seller products you make in relation to the website (including, but not limited to your title, first name, middle name, last name, email address, phone number, company, company's VAT number, company's EIN number, country and address, purchase order number, payment and bank details, and credit card details, etc.);

    d) information that you provide to us for subscribing to our website services, email notifications and/or newsletters (including your email address); and

    e) any other information that you choose to send to us.

Certain information is collected automatically, while other is provided by you personally. We may be unable to provide you with our services in case of insufficient information. The legal basis for the collecting and processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate business interest in engaging in commerce and offering products and services of value to you.


3. Advertising

We have implemented and use display advertising, including remarketing, in conjunction with the MolPort website. We use remarketing with Google Analytics to advertise online, meaning that third party vendors show our ads on websites across the Internet. We, as well as the above stated vendors, use first-party cookies and third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on past visits. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.


4. Cookies

We use cookies on our websites. The websites may also include cookies of third parties, which may collect information about you. For more details about how we use cookies, please see our Cookie Policy.


5. Using your personal data

Personal data submitted on via the MolPort website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website. Any personal information we collect from the MolPort website will be used in accordance with the General Data Protection Regulation and any amendments to it, implemented by the European Union, and other applicable laws.

We may use your personal information to:

    a) provide, update, maintain, protect or in any other way administer our website and business;

    b) analyze, improve and monitor your browsing experience by personalizing the website;

    c) enable your use of the services available on the website;

    d) facilitate sales and purchases of products made via or in relation to the website or other communication, to provide service fulfillment we may pass your details to another organization to supply or deliver products or services you have purchased;

    e) for billing, account management and other administrative matters we will send statements and invoices to you, and collect payments from you;

    f) for data storing, we use third party Customer Relationship Management software. You can find out more about how your privacy is protected here;

    g) send you general (non-marketing) commercial communications. These communications are considered part of our services and you may not opt-out of them.;

    h) send you email notifications which you have specifically requested;

    i) send you marketing commercial communications relating to our business, which we think may be of interest to you, by post or by email or similar technology (you can inform us at any time, if you no longer wish to receive any particular type of content sent to you by emailing us; see Contact section below). If you subscribe to receiving our marketing communications, your data will be added to a third-party marketing provider's software. You can find out more about how your privacy is protected here;

    j) provide third parties with clustered, segmented or in any other way aggregated or de-identified statistical information about our users without identifying any individual user. Third parties will not be allowed to use your personal information for their own purposes; and

    k) deal with enquiries and complaints made by or about you relating to the website.

We will not provide your personal information to any third parties for direct marketing without your expressed consent. We will use your payment or bank details to collect or remit payments from or to you. All payments will be processed by a payment services provider (First Data Corporation, or other). By placing or in any other way committing to an order with us, you grant explicit permission to disclose your personal information to our payment services provider. We retain any data (collected or provided) for as long as is considered necessary for the intended purpose (including as required by any applicable law or regulation). Specific retention periods can be obtained by emailing us. See Contact section below.


6. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you:

    a) to the extent that we are required to do so by any applicable regulation or law;

    b) in connection with any legal proceedings or prospective legal proceedings;

    c) to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

    d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.


7. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate. In addition, certain personal information provided by suppliers or partners will be published on the website and available via the Internet around the world; and personal information provided by suppliers (also prospective), partners and buyers (also prospective) will be passed between the relevant parties irrespective of their geographical location.

Should you be located in the European Economic Area (EEA), the information you provide may be transferred to countries which do not have data protection laws equivalent to those in force within the EEA. You explicitly agree to such transfers.


8. Security of your personal data

We take reasonable technical and organizational precautions to prevent the loss, misuse, unauthorized access or disclosure, or alteration of any of your personal information (provided, collected, processed or stored).

We will store all personal information you provide on our secure (firewall- and password-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. We may use third party server management service that use high security standards and have received internationally recognized security certifications (ISO) for any information security management or data storage in the cloud.

Data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data transmission through the Internet or while stored on our systems or otherwise in our care.

You are responsible for keeping your password and user details confidential. We will not ask you to disclose your personal password.


9. External web services

We may use external web services on our website to display content or provide functionality. We cannot prevent these sites or external domains from collecting information on your usage of any embedded content. Any external service provider may gather anonymous usage information of your online activity. You should exercise caution and consider the privacy statements applicable to any external service provider or website.


10. Policy amendments

We may update this Privacy Policy, if necessary, by posting an updated version on our website. We will encourage you to review any changes to this Privacy Policy. You will be notified, if any of the changes in Privacy Policy will substantially alter your privacy rights. If you disagree with any changes to this Policy, you should inform the MolPort Team about this fact and cease using our service and visit our website.


11. Your rights

You may choose to restrict the collection or use of your personal information. According to the General Data Protection Regulation you have the right to:

    1) instruct us to provide you with a copy of any personal information we hold about you.

    2) object to certain types of processing such as direct marketing;

    3) have the data we hold about you transferred to another organization;

    4) request that we delete your personal information and data, so it is erased from our records, if it does not contradict with any other law or regulation;

    5) subject it to any exemptions provided by law, you may have the right to update, delete or correct this information;

    6) object to automated processing.

Please let us know by email, if the personal information which we hold about you needs to be corrected or updated.


12. Third party websites

Our website contains links to other websites (including, but not limited to suppliers, customers, partners, service providers, etc.). We are not responsible for the privacy policies or practices of third party websites. We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.


13. Contact

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us by email at privacy@molport.com or by post to MolPort (see address in Contact Us page).





Version 1.3, May 17, 2018




2018 MolPort, v2.50, release date 04-06-2018 15:00 (+0200). All rights reserved.
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